SERVICES WE OFFER
Co-Managed Support
National and International organizations with multiple offices in different regions cannot always staff IT positions locally and must rely on IT partners they can trust. MCL provides managed IT services in Edmonton and Calgary to support businesses requiring a local IT presence that works in partnership with larger corporate technical teams in an effective manner. Locally-based technicians also regularly operate throughout the corridor between these cities and are familiar with the IT challenges unique rural, semi-rural, and remote operations. MCL has worked within a wide geographical region including Lloydminster, Camrose, Drayton Valley, Lethbridge, Bonnyville and Wetaskiwin.
If your organization currently centralizes its primary IT support functionality in another region and does not require fully managed IT services, MCL can provide any level of tiered support as requested. Whether it is Tier 1 help desk support or Tier 3 server and network administration, MCL technicians will work with the processes and procedures already established throughout your corporation. Our team has experience with fulfilling compliance issues in different jurisdictions and can help ensure your regional staff aren’t left behind in terms of equipment and support.
Our service delivery model provides pricing options based on either the number of active domain users or as fee for service (Time and Materials) agreements. Flexible billing arrangements ensure whatever your current needs are, MCL’s outsourced IT support services will fit both your corporate processes and budget.
How can we do I.T. for you?
Office
2nd Floor, 3851 Roper Road NW
Edmonton, AB T6B 3S5